The Power of Asking: How Curiosity and Empathy Transform Business Relationships
July 2023 Case Study
Summary
The Power of Asking: How Curiosity and Empathy Transform Business Relationships
Leaders want to influence change and produce results. Rather than simply giving orders, good leaders establish rapport, expand their perspectives, and seek shared solutions by eliciting thoughts and ideas from others.
After receiving challenging feedback from his team, Gary Archer wanted to improve his listening and communication skills. He turned to Jorge Chavez, a member of his C12 Forum, and Jorge helped him discover the power of asking questions.
Curiosity, not certainty, is the hallmark of a great leader. By asking questions, we can cultivate a culture of learning where our teams take ownership, collaborate, and make informed decisions. Breakthrough performance is possible when we actively engage others through thoughtful inquisition.
