Beauty for Ashes: How Crisis Inspired Us to Rethink Everything

In 2013, Harmony Women’s Care was totally destroyed by fire. In the aftermath, Rachel Nguyen and her team decided to “rethink everything”. They implemented major operational changes that resulted in Harmony becoming exponentially more effective in achieving its mission. For most business owners, a deep look at operations reveals outdated processes and beliefs that hinder the company’s true potential. In this session, Rachel will walk you through the steps she took to reimagine her organization – and help you see how you can reimagine yours without the “benefit” of a crisis.

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