Giovani has over 35 years of professional experience in the public and private sector. He served as an Officer of the Military Police of Santa Catarina for three decades and retired as a Lieutenant Colonel. Since then, he has specialized in the commercial, sales and marketing areas, and he is currently a partner in a Mediation and Arbitration Company in Joinville-SC. He has always acted in several strategic, tactical, and pedagogical roles. He holds a Bachelor of Law degree, a postgraduate degree in Public Security and a degree in Theology. He has deep knowledge of various dispute resolution techniques. Giovani’s main skill is to act as a conflict pacifier. He is also a facilitator of Non-Violent Communication (CNV), Mediation and Negotiation.